Shipping Policy
At Whimsyneon, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping. This Shipping Policy outlines our practices regarding shipping and delivery.
1. Shipping Method
We offer standard shipping for all orders, which typically takes 7-10 business days for delivery within the USA.
2. Free Shipping
We are pleased to offer free shipping on all orders within the United States. No minimum purchase is required, allowing you to enjoy our products without worrying about shipping costs.
3. Order Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
5. Delivery Issues
If your order does not arrive within the expected timeframe, please check the tracking information provided. If you have further concerns, contact our customer support team for assistance.
6. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery for assistance. We will work with you to resolve the issue.
7. Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee changes after the order has been processed.
8. Return Shipping
If you need to return an item, please refer to our Refund Policy for instructions on how to proceed. Customers are generally responsible for return shipping costs unless the item was received damaged or incorrect.
9. Contact Us
If you have any questions or need assistance regarding shipping, please donβt hesitate to reach out to our customer support team:
Whimsyneon
contact@whimsyneon.com
+1 (319) 308-1236
