Shipping times vary based on your location. Typically it take 5-8 business days.

Orders typically take 1-3 business days to process. Once processed, you will receive a confirmation email with tracking information.

No, we currently do not offer international shipping. We only ship within the country. We apologize for any inconvenience this may cause.

If your shipment arrives damaged, please take photos and CONTACT US within 48 hours. We will assist you with the return or replacement process.

Yes, once your order has shipped, you will receive an email with tracking information so you can monitor your shipment.

Due to the custom nature of our signs, we cannot accept returns for personalized designs unless there is a manufacturing defect. Please review your proof carefully before approval.

Yes, we can make changes to the standard designs available. If you have specific adjustments in mind, GET FREE QUOTE, and we’ll work with you to customize it!

The typical production time for custom signs is 5 to 8 business days after design approval.

Once the design is approved, changes may not be possible. However, please CONTACT US as soon as possible if you have concerns.

Yes, we provide a 2-year warranty on all our signs, including custom designs, covering manufacturing defects.

Yes, we offer both indoor and outdoor signs. Our outdoor signs come with IP67 waterproof technology.

Our prices reflect the high quality of our acrylic neon signs, which are more expensive than other neon signs on the market. We prioritize durability, vibrant colors, and excellent craftsmanship to ensure you receive a product that lasts. That's why we provide a 2-year warranty for added peace of mind!

Yes, we provide a digital proof of your design for approval before we begin production, ensuring it meets your expectations.

Absolutely! We offer bulk ordering options. Please CONTACT US for pricing and details.

To ensure longevity, clean your sign with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.

We only accept returns if the sign is received broken during shipping or if it stops working during its warranty period. Please CONTACT US for assistance in these cases.

To initiate a return, please CONTACT our customer service team with your order number and reason for return.

If your sign arrives damaged, please CONTACT US within 48 hours with photos of the damage, and we will arrange a replacement.

Unfortunately, we cannot accept returns without a specific reason.

If you receive the wrong item, please CONTACT US within 48 hours, and we’ll arrange for a replacement at no extra cost.

We focus on high-quality acrylic signs, vibrant colors, and excellent craftsmanship, ensuring durability and a stunning visual impact that truly sets us apart from others.

We prioritize customer satisfaction, offer transparent policies, and have positive reviews from our happy customers, ensuring you can trust us for your neon needs.

We offer a 2-year warranty on our signs, covering manufacturing defects to ensure your investment is protected.

Yes, our LED signs consume less energy and have a longer lifespan compared to traditional neon, making them a more eco-friendly option.

Yes! We occasionally run promotions and sales. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.